Fido Phone API 🚨

Incident Report for Trustfull

Resolved

This incident has been resolved.

Posted Jul 27, 2022 - 16:51 CEST

Monitoring

The fix has been implemented and our engineering team closely monitors the situation.

Posted Jul 25, 2022 - 16:36 CEST

Identified

The issue has been identified and a fix will be deployed shortly.

We thank you for your patience, feel free to reach out to our support team if you have any questions.

Posted Jul 25, 2022 - 15:22 CEST

Investigating

Our engineering team is currently investigating an issue impacting our Fido Phone API. Please note, that the error is affecting Whatsapp-related signals only. All other phone attributes are working correctly.

We apologize for the inconvenience and will share an update once we have more information.

Posted Jul 22, 2022 - 14:00 CEST